Our cancellation policy
- Up to 30 days before arrival: free of charge
- 29 to 15 days before arrival at the latest: 50% of the total price
- Cancellation from 14 days before arrival: 70% of the total price
- In the event of no-show, late arrival or early departure, we charge 70% of the total price
- In the event of cancellation, we retain the deposit as a handling fee, regardless of whether you have taken out travel cancellation insurance
Holiday cancellation insurance
Something can always happen before the start of a journey. In order to be at least financially secured if you have to cancel your holiday at short notice, we advise you to take out insurance. In the event that you start your holiday late at the hotel, or in case of a cancellation or you break off your holiday early, cancellation fees could be charged.
You can find out more about travel cancellation protection here!